W.E.F: 14-01-2026

Charvi Jewels (“Charvi”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share when you visit or interact with our website www.charvijewels.in and our online communication channels.

1. Information we collect

We may collect the following types of information when you use our website or contact us:

Contact details: Name, mobile number, email address, city, and any information you submit through enquiry, appointment, or feedback forms.

Transaction-related information: Details about your product interests, approximate budget, and purchase preferences (if you share them with us online).

Technical data: IP address, browser type, device information, pages visited, and time spent on the site, collected through cookies or similar technologies.

Communication data: Records of your communication with us via email, WhatsApp links, social media, or other channels linked from our website.

You may choose not to share certain information, but this may limit your ability to use some features of our website.

2. How we use your information

We use the information collected for the following purposes:

To respond to your enquiries, appointment requests, or feedback.

To process and manage your orders or service requests made through our online channels.

To improve our website, product offerings, and customer experience.

To send you updates, offers, and communication about our jewellery collections, events, or services, where permitted by law or with your consent.

To comply with legal obligations and to protect our rights and interests.

We do not sell your personal information to third parties.

3. Cookies and tracking technologies

Our website may use cookies and similar technologies to:

Remember your preferences and improve site functionality.

Understand how visitors use our website, so we can enhance content and navigation.

Measure the effectiveness of our marketing campaigns.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

4. Sharing of information

We may share your information only in the following situations:

Service providers: With trusted third-party vendors who provide services such as website hosting, analytics, payment processing, SMS/email delivery, or marketing support, under confidentiality obligations.

Legal and compliance: When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety and that of our customers.

Business transfers: In connection with a merger, acquisition, or other business restructuring, where customer information may be transferred as part of the business assets.

These third parties are permitted to use your information only to perform services for us, not for their own independent purposes.

5. Data security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to safeguard your data, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data retention

We retain your personal information for as long as necessary to:

Fulfil the purposes described in this Privacy Policy.

Comply with legal, accounting, or reporting requirements.

Resolve disputes and enforce our agreements.

When information is no longer required, we will delete or anonymize it in accordance with applicable laws.

7. Your rights and choices

Subject to applicable law, you may have the right to:

Access the personal information we hold about you.

Request correction or updating of inaccurate or incomplete information.

Request deletion of your personal data, subject to legal and contractual restrictions.

Withdraw consent for receiving marketing communications at any time by using the unsubscribe option in our messages or by contacting us directly.

To exercise these rights, please contact us using the details in the “Contact us” section below.

8. Third-party links

Our website may contain links to third-party websites, social media platforms, or services that are not operated by Charvi Jewels.

Once you leave our website, this Privacy Policy no longer applies, and your use of any third-party site or service will be governed by that party’s privacy policy. It is recommended that you review the privacy policies of those websites separately.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons.

The revised policy will be posted on this page with an updated “Effective date”. Continued use of our website after changes are made will be considered as acceptance of the updated policy.

10. Contact us

For any questions, concerns, or requests related to this Privacy Policy or your personal information, you can contact us at:

Address: Charvi Jewels, 45, Thiruvenkatasamy Road (W), R. S. Puram, Coimbatore – 641002.

Phone:

PRAVIN KUMAR S – 94437 66566
SABARI KUMAR M – 99528 00122
PRASANTH P – 72000 90765

Email: charvijewels.cbe@gmail.com